Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Every bet can result in a loss, regardless of previous results, personal knowledge or the outcome of earlier games. A win does not mean that a future win is more likely, and a series of losses does not mean that a win is due. Random outcomes cannot be controlled or predicted with certainty.

Before you play, decide how much time and money you are comfortable spending. Treat this amount as an entertainment expense, similar to the cost of another leisure activity. Only gamble with money that you can afford to lose after essential expenses, savings commitments and other financial responsibilities have been covered. Never use money set aside for rent, bills, food, education, healthcare or other important needs.

Set a personal budget and time limit before starting. Once your limit has been reached, stop playing, even if you feel that a win may be close. Avoid increasing your budget during a session, chasing losses or borrowing money to continue gambling. Do not use gambling to solve financial problems. Taking a break can help you review your decisions without the pressure of a live session.

• View gambling as entertainment rather than an income source.
• Decide your spending and time limits before you play.
• Keep gambling separate from money needed for everyday living.
• Accept losses as part of the cost of entertainment.
• Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
• Do not chase losses or borrow money to continue gambling.
• Take regular breaks and make time for other activities.

If gambling is no longer enjoyable, feels difficult to control or is causing concern, stop playing and consider using available account restrictions or self-exclusion options. Asking for help early can make it easier to regain control. You do not need to wait until gambling has caused serious financial or personal consequences before taking action.

Keep gambling in perspective

Gambling should not take priority over your health, relationships, work, study or other interests. Make time for activities that do not involve gambling and avoid allowing gambling sessions to interfere with sleep, meals or important commitments. Never gamble while you are affected by alcohol or other substances, as this can make it harder to assess risk and stick to decisions.

Tools and choices that can help

Safer gambling tools are intended to help you stay within limits that you choose. Depending on the services available on your account and in your location, these may include deposit limits, loss limits, session reminders, time limits, account breaks and self-exclusion. Read the relevant information carefully before activating a restriction, as settings may apply for a selected period and may not be reversible immediately.

Set limits before you play

A limit is most useful when it is set before gambling begins. Consider your weekly or monthly budget, the amount you are prepared to lose and the amount of time you want to spend. Choose a limit that fits your personal circumstances rather than an amount based on a previous win. If your circumstances change, review your limits before your next session.

Use a break when you need space

A temporary account break can provide time away from gambling and an opportunity to review your habits. During a break, avoid opening another account or using another gambling service to continue playing. Consider removing saved payment methods, turning off promotional messages where possible and filling the time with activities that do not involve gambling.

Consider self-exclusion

Self-exclusion is a stronger step for people who want to stop gambling for a defined period or indefinitely. If you choose self-exclusion, follow the instructions provided by the relevant service and do not attempt to bypass the restriction by creating another account. Self-exclusion arrangements can differ between operators and Australian states and territories, so check the options that apply to you.

1. Review the gambling limits and account controls available to you.
2. Choose limits based on your real budget and available time.
3. Activate a break or self-exclusion if limits are not enough.
4. Do not open additional accounts to avoid a restriction.
5. Contact an independent support service if you are finding it difficult to stop.

Stellar Casino may ask for information needed to operate an account safely and lawfully. Account checks, age checks and financial controls can form part of responsible gambling processes. Providing accurate information and keeping account details secure helps support the safe use of the service. Never allow another person to use your account, and do not use another person's account.

Recognising signs of gambling harm

Gambling harm can develop gradually. It may affect finances, relationships, work, study, physical health and emotional wellbeing. You do not need to wait for a serious problem before seeking support. If gambling is causing concern for you or someone close to you, taking action early is a sensible and responsible choice.

• Spending more money or time gambling than you planned.
• Trying to win back money after a loss.
• Feeling restless, irritable or anxious when you cannot gamble.
• Hiding gambling activity, losses or account information from others.
• Borrowing money, selling belongings or missing payments to fund gambling.
• Neglecting work, study, family, friends or usual interests.
• Gambling to cope with stress, sadness, loneliness or other difficult feelings.
• Continuing to gamble despite arguments, financial pressure or other negative effects.
• Thinking about gambling frequently or finding it hard to concentrate on other things.
• Feeling unable to stop or reduce gambling after deciding to do so.

One sign may be enough to justify a pause and an honest review. Write down how often you gamble, how much you spend and how you feel before and after a session. Reviewing bank statements and transaction records can also help you understand the full picture. Avoid relying on memory alone, particularly when gambling activity occurs across different services.

If you are worried about a friend or family member, approach the conversation calmly and without blame. Explain what you have noticed, listen to their concerns and encourage them to speak with an independent support service. Do not lend money to cover gambling losses or take responsibility for managing another adult's gambling without appropriate advice. Support should respect the person's privacy while also addressing immediate safety and financial concerns.

Take action early

If you notice warning signs, stop gambling and consider putting practical barriers in place. You could ask a trusted person to support your decisions, review your finances, remove access to saved payment methods or use account restrictions. A qualified support service can help you decide which steps are suitable for your circumstances. Seeking help is a responsible choice and is not a sign of failure.

If gambling is connected with thoughts of self-harm, threats, violence or another immediate danger, seek urgent assistance through appropriate emergency or crisis services in your area. Gambling support services can help with gambling-related concerns, but immediate safety should always come first.

Getting help in Australia

Free and confidential support may be available through gambling help services in your Australian state or territory. These services can provide information, counselling and practical guidance for people who gamble, as well as family members and friends affected by gambling. Independent support can help you understand your options without requiring you to continue using a gambling service.

You can also speak with a qualified financial counsellor about debt, unpaid bills, budgeting and practical steps to protect your finances. A general practitioner or mental health professional may be able to assist when gambling is linked with anxiety, depression, stress, sleep difficulties or other health concerns. You may choose to involve a trusted family member or friend so that you have support while making changes.

• Look for an official gambling support service in your state or territory.
• Ask a financial counsellor for help with budgeting or gambling-related debt.
• Speak with a health professional if gambling is affecting your wellbeing.
• Tell someone you trust what is happening and ask for practical support.
• Use account limits, a break or self-exclusion while you seek further help.
• Keep records of gambling activity and financial commitments so they can be discussed accurately.

Australian gambling rules and available support options can vary between states and territories. Check the current information that applies to where you live and only use services that are lawful and available to you. If you are under the legal gambling age, do not create or use an account. Never provide false information about your age, identity or location.

Our approach

Stellar Casino aims to provide clear information about responsible gambling and to support players who want to manage their activity. We may take steps to protect account holders, including applying age, identity, payment or account checks and responding to concerns about unusual or potentially harmful activity. These measures do not remove the personal risks of gambling, so each player remains responsible for making informed decisions and using available controls.

For information about account restrictions, breaks, self-exclusion or responsible gambling settings, review the options shown in your account and the applicable site terms. If you are concerned about your gambling, do not wait for losses to increase. Stop playing, use the strongest restriction that is appropriate for you and contact an independent support service.

Responsible gambling is an ongoing process. Review your habits regularly, keep your budget separate from essential household money and be honest with yourself about the effect gambling has on your life. If your situation changes or you find that your chosen limits are difficult to maintain, take a stronger break and seek support as soon as possible.