- Established2022
- GamesOver 3,000
- Weekly Withdrawal Limit$10,000 (higher for VIPs)
- Support24/7 live chat, email, phone
1. General betting conditions
Stellar Casino provides online casino games and related betting services subject to applicable laws, regulatory requirements and the rules published on the website. These Betting Rules are intended to explain the general principles that apply across the platform. Individual games may have additional rules covering the objective of the game, available bet types, accepted stakes, settlement procedures, bonus features and other conditions. You should review those game-specific rules before playing.
You must have a valid account and be legally permitted to use online gambling services in your location. You are responsible for ensuring that gambling is lawful for you and for complying with any age, identity, location or other eligibility requirements that apply. Stellar Casino may restrict access where a player cannot satisfy the applicable requirements or where access is not permitted.
You must provide information that is accurate, complete and kept up to date. An account may only be used by the person to whom it belongs. You must keep your login information secure and must not allow another person to use your account, place bets on your behalf or access funds held in the account. You should notify the relevant support team through the available website channels if you believe that your account has been accessed without permission.
- Only one person may operate an individual player account.
- You must not use an account for unlawful activity, fraud, money laundering or any other prohibited purpose.
- You must not attempt to manipulate a game, interfere with the website or exploit a technical or software weakness.
- You must not use automated systems, bots or software intended to place bets or influence game play unless expressly permitted by the applicable rules.
- You must not place bets while impaired or allow another person to make gambling decisions for you.
- You must follow any account, payment, identity and location checks that are reasonably required.
The website may display rules, warnings, betting instructions and other information before a wager is confirmed. It is your responsibility to check the selected game, bet type, stake and any other details before submitting a bet. If you continue after the relevant information is displayed, the bet may be treated as knowingly placed under those conditions.
2. Placing bets and managing your balance
A bet is generally created when you select the relevant game or wager, enter or choose your stake and confirm the action through the website. A bet is not considered placed merely because a game page is open or because an amount has been entered. You should wait for the website to confirm that the transaction has been accepted. A confirmation, bet record or transaction history may be used to show the details of a completed bet.
Before confirming a wager, check that the amount and selections are correct. Stakes are subject to the minimum and maximum amounts displayed for the relevant game, account or transaction. These amounts may vary by game, payment method, player status, jurisdiction or other operational requirement. No particular limit should be assumed unless it is shown on the website at the time of play.
Your available balance may include deposited funds, winnings, promotional amounts or other credits that are subject to different conditions. The order in which balances are used and the conditions attached to any promotional credit will be explained in the applicable promotion or account terms. A promotional amount may not be treated as cash or withdrawn unless the relevant requirements have been met.
You are responsible for choosing a stake that is affordable and for monitoring your balance and gambling activity. Never deposit or wager money that you need for household expenses, bills, debts or other essential commitments. You can use any responsible gambling tools made available on the website, including deposit controls, session reminders, activity information, time-outs or account closure options where available.
- Select the game and read the displayed game rules.
- Check the value of the stake and the available balance.
- Review any selected lines, hands, numbers, features or other bet details.
- Confirm the bet only when all information is correct.
- Check the account history or on-screen confirmation after the action is completed.
A request to cancel or change a bet may not be accepted after the bet has been confirmed, particularly where the game round or event has already started. Any available cancellation process will be described in the relevant game rules or website instructions. If a transaction remains pending because of a technical or payment issue, you should not repeatedly submit the same action before checking the account history.
3. Game play, results and settlement
Each game is governed by its own rules. Those rules may explain how rounds begin and end, how winning combinations or outcomes are determined, how ties are treated, how features operate and how a result is settled. Examples of games that may have separate rules include electronic games, table games, card games, roulette-style games, live dealer games and other casino products. The rules displayed for the particular game take priority when they deal with a game-specific matter.
Game outcomes are determined by the systems, processes or live procedures used for the relevant product. Where a game uses random outcomes, each round is independent and previous results do not guarantee or predict future results. A sequence of wins or losses does not change the mathematical chances of a later round. You should not increase your stake to recover losses or assume that a particular result is due.
A bet is normally settled using the result recorded by the relevant game system or, for a live product, the result recorded for the completed game round. The result shown in the game interface, account history or settlement record may be used to confirm the outcome. Winnings are credited in accordance with the applicable game rules and account conditions. A displayed return should not be interpreted as a guarantee of future returns or as evidence that a player will make a profit over time.
If a game includes a bonus feature, free round, progressive element, jackpot feature, side bet or other additional option, its operation will be explained in the relevant game rules or promotional terms. Some features may require a separate selection or stake. Some may be unavailable in certain circumstances. You should check the conditions before activating or relying on an additional feature.
- The game result must be generated or recorded by the authorised game process for that product.
- A result cannot be changed because a player expected a different outcome or believed a win was likely.
- Game history and transaction records may be retained for verification, security, compliance and dispute management.
- A bet that has been settled correctly under the applicable rules will not normally be reopened.
- If a result is unclear, the relevant game rules and the available technical records will be reviewed.
Where a game displays an estimated return, probability, paytable or similar information, that information is provided to explain the game mechanics and should be read with the full rules. It does not promise a particular result. Different games may have different volatility, return characteristics and betting options. You should only play after understanding the risk that a stake can be lost.
4. Errors, interruptions and account reviews
Online services can be affected by internet connections, device settings, software, payment networks, maintenance, outages or other events outside a player’s control. If your connection is interrupted, do not assume that a bet was cancelled or that a game round did not finish. Check your balance, transaction history and any available game history before taking further action.
If a clear technical error, pricing error, display error or processing error affects a bet, game or account balance, Stellar Casino may investigate and take reasonable corrective action. This may include voiding an affected bet, correcting an incorrect settlement, restoring an amount incorrectly removed or removing a credit that was added in error. Where an error affects the fairness or proper operation of a game, the affected activity may be suspended while it is reviewed.
A software or system malfunction may cause a game round to be cancelled, replayed, restored or settled using the available transaction and game records. The treatment of a specific malfunction will depend on the relevant game rules, the nature of the issue and applicable requirements. A player must not knowingly take advantage of an error or continue using a service where an obvious mistake is present.
Stellar Casino may conduct account reviews for security, identity, age, location, payment, responsible gambling, fraud prevention or other compliance purposes. During a review, access to some services or transactions may be limited. You may be asked to provide information or documents that are reasonably necessary for the review. Information should be supplied through the secure process identified on the website, and you should not send sensitive documents through an unverified channel.
If you believe that a bet, balance or game result has been recorded incorrectly, raise the matter promptly through the available support process. Include the relevant date, time, game, transaction reference and a clear explanation where those details are available. Do not include unnecessary payment or identity information in a general message. The matter will be reviewed against the applicable rules and available records.
- Keep screenshots or transaction references where they help explain the issue.
- Avoid placing further bets while a disputed transaction is being investigated.
- Check for notices about maintenance, interruptions or changes to game availability.
- Follow reasonable instructions provided during an account or transaction review.
- Use the website’s formal complaints or support process if the issue cannot be resolved informally.
5. Responsible gambling, complaints and rule changes
Gambling should be an enjoyable leisure activity, not a way to earn income or solve financial problems. Set a budget before you start, decide how much time you are comfortable spending and stop when your limit is reached. Losses cannot be chased and gambling should not interfere with work, study, relationships, sleep or essential expenses.
If gambling is no longer enjoyable or is becoming difficult to control, take a break and use the responsible gambling options available on the website. You may also seek independent support from an appropriate gambling help service in Australia. Stellar Casino may provide information about available tools and support, but you remain responsible for making safe decisions about your gambling activity.
- Set personal spending and time limits before playing.
- Take regular breaks and avoid gambling when tired, upset or under the influence of alcohol or other substances.
- Do not borrow money or sell belongings to fund gambling.
- Do not try to recover losses by increasing the size or frequency of your bets.
- Ask for help if gambling is affecting your finances, health or relationships.
- Use a time-out, self-exclusion or account closure option if you need to stop gambling.
Questions about a bet, game rule or account transaction should be submitted through the support channels made available on the Stellar Casino website. A complaint should include enough information to identify the issue, but you should protect your privacy and only provide information that is relevant. Complaints are generally assessed using the applicable rules, account records, game records and other information available to the operator.
These Betting Rules may be updated to reflect changes to games, website features, operational processes, legal requirements or responsible gambling practices. The current version will be made available on the website. You should review the rules from time to time and before placing bets. If a change materially affects the way a particular game operates, the updated information should be checked before you continue to play.
If any part of these Betting Rules is inconsistent with a specific game rule, promotion term, account condition or the Terms and Conditions, the more specific provision will apply to the relevant activity, unless applicable law requires a different result. Nothing in these rules removes or limits any right or protection that cannot lawfully be excluded.
